Officer (Risk, Compliance and Improvement)

Jobsplus Permit No. 1211/2025

Overall Purpose of the position

The Officer (Risk, Compliance and Improvement) supports the Authority in the implementation, monitoring, and continuous improvement of regulatory, compliance, and risk-related processes. The role contributes to the effective operation of internal controls, due diligence, quality systems, and governance frameworks, ensuring that the Authority’s activities are delivered in a structured, compliant, and risk-aware manner.

Main duties & responsibilities

The Officer (Risk, Compliance and Improvement) will support the execution and coordination of risk, compliance, due diligence and improvement-related tasks, including but not limited to:

• Supporting the implementation and maintenance of compliance and internal control processes in line with applicable legislation, internal policies, and quality standards.
• Assisting in the identification, assessment, documentation, and monitoring of operational, regulatory, and organisational risks.
• Supporting the coordination and upkeep of risk registers, compliance logs, and related governance documentation.
• Assisting in the monitoring of regulatory and compliance activities, identifying gaps, weaknesses, or improvement opportunities, and supporting corrective actions as directed.
• Contributing to continuous improvement initiatives, including process reviews, documentation updates, and efficiency-enhancing actions.
• Supporting internal quality management activities, including audits, reviews, and follow-up actions, as required.
• Maintaining effective communication with internal stakeholders, other public entities, economic operators, and service providers to support compliance and coordination.
• Carry out due diligence functions for the Office.
• Assisting in the preparation of draft reports, briefing notes, correspondence, and documentation related to risk, compliance, and improvement initiatives.
• Any other task as assigned by the Reporting Officer and/or delegate.

Authority Levels (decisions & discretion)

• Carry out assigned duties under the direction of the Specialist (Quality, Compliance and Coordination).
• Provide input and recommendations relating to risk, compliance, and improvement matters.
• Escalate identified risks, compliance concerns, or process weaknesses as appropriate.

Working Conditions

• Attendance outside normal office hours may be required.
• Duties abroad when required in line with the exigencies of the Authority.

Main communication channels (key working relationships)

• Liaison with Offices, Departments and Units of the Authority and with other bodies.
• Liaison with the line Ministry other Competent Authorities.
• Liaising with applicants.

Qualifications and Experience Required

By the closing time and date of this call for applications, applicants must be:

(1)

a) citizens of Malta; or

b) citizens of other Member States of the European Union who are entitled to equal treatment to Maltese citizens in matters of employment by virtue of EU legislation and treaty provisions dealing with the free movement of workers; or

c) citizens of any other country who are entitled to equal treatment to Maltese citizens in matters related to employment by virtue of the application to that country of EU legislation and treaty provisions dealing with the free movement of workers; or

d) any other persons who are entitled to equal treatment to Maltese citizens in matters related to employment in terms of the law or the above-mentioned EU legislation and treaty provisions, on account of their family relationship with persons mentioned in paragraph (a), (b) or (c); or

e) third country nationals who have been granted long-term resident status in Malta under regulation 4 of the “Status of Long-Term Residents (Third Country Nationals) Regulations, 2006” or who have been granted a residence permit under regulation 18(3) thereof, together with family members of such third country nationals who have been granted a residence permit under the “Family Reunification Regulations, 2007”; or

f) in possession of a residence document issued in terms of the “Residence Status of United Kingdom Nationals and their Family Members in Malta in accordance with the Agreement on the Withdrawal of the United Kingdom and Northern Ireland from the European Union and the European Atomic Energy Community Regulations”.

The advice of the Citizenship Unit within Community Malta Agency and the Expatriates Unit within Identity Malta Agency should be sought as necessary in the interpretation of the above provisions.

The appointment of candidates referred to at (b), (c), (d) and (e) above would necessitate the issue of an employment licence in so far as this is required by the Immigration Act and subsidiary legislation. JobsPlus should be consulted as necessary on this issue.

And

(2)

i. A recognised Bachelor’s degree at MQF Level 6* in Project Management and/or Business Administration and/or Education and/or IT and/or Marketing and/or International Relations and/or Communications or in a pertinent and relevant area of study. OR

ii. A recognised qualification at MQF Level 5* in Project Management and/or Business Administration and/or Education and/or IT and/or Marketing and/or International Relations and/or Communications or in a pertinent and relevant area of study, plus three (3) years proven relevant work experience. OR

iii. A recognised qualification at MQF Level 4* in Project Management and/or Business Administration and/or Education and/or IT and/or Marketing and/or International Relations and/or Communications or in a pertinent and relevant area of study, plus five (5) years proven relevant work experience. OR

iv. Candidates who do not have the necessary academic or professional qualifications but have at least eight (8) years of experience in similar role, may still apply as the MDIA may still be interested in speaking with them.

It is the responsibility of applicants in possession of qualifications awarded by Universities and other similar institutions outside Malta to produce a recognition statement at application stage on comparability of qualifications issued by the Malta Qualifications Recognition Information Centre (MQRIC). The MQRIC is the competent body within the MFHEA that recognizes qualifications against the Malta Qualifications Framework (MQF). More information is available in the following URL: https://mfhea.mt/academic-qualifications.

AND

(3) Able to communicate fluently in English.

AND

(4) Soft skills and values required:
i. Quality-driven – Ability to consistently strive for excellence in the delivery of work and services, demonstrating a commitment to high standards, effectiveness, and relevance. This includes adding value to stakeholders through proactive engagement, sound judgement, and the capacity to adapt outputs and approaches in response to evolving technological, regulatory, and industry developments.

ii. Knowledgeable – Commitment to continuous learning and professional development, with the ability to build, apply, and share expertise relevant to the Authority’s remit. This includes demonstrating curiosity, staying abreast of developments within the digital and regulatory landscape, and actively contributing to the strengthening of organisational knowledge and competence.

iii. Transparent – Ability to carry out duties with openness, integrity, and accountability, while upholding objectivity and professionalism. This includes communicating clearly, ensuring accessibility and clarity in interactions and outputs, and supporting transparent decision-making processes that foster trust and credibility with stakeholders and the public.

iv. Collaborative – Capacity to work constructively with colleagues, stakeholders, and external counterparts, demonstrating a willingness to share information, exchange ideas, and contribute to joint outcomes. This includes being responsive, consultative, and able to engage effectively with diverse audiences at national and international levels.

v. Reliable – Ability to act as a dependable and consistent contributor, delivering work with diligence and responsibility. This includes maintaining high standards of professionalism, supporting robust internal processes, and providing trusted support and guidance to internal and external stakeholders in matters related to the Authority’s functions.

vi. Agile – Ability to remain flexible and responsive in a rapidly evolving environment, demonstrating readiness to adapt to technological, regulatory, and societal change. This includes proactively identifying emerging challenges and opportunities, adjusting approaches where necessary, and contributing to timely, forward-looking solutions.

Interested applicants are to send their CV to [email protected] by no later than 28th April 2026.